How Do You Build Trust with Your Teenager?

Hello, I’m trying to improve communication with my teen. Any advice on how to build trust while navigating tough conversations? Thanks! — Ethan

Hi Ethan,

That’s a big one, isn’t it? Building trust with a teenager, especially when you need to have those “tough conversations,” feels like a constant balancing act. My eldest is 15, so I’m right there in the trenches with you!

Honestly, I get so frustrated with all these parental control apps promising the moon – usually if you pay for their premium features, of course! – as if some software can magically create trust. In my experience, it’s often the opposite; if they feel constantly spied on without open dialogue, it can just make them sneakier. And let’s be real, most of those “free” versions are so limited they’re barely worth the download.

For us, what seems to work (most of the time, anyway!) isn’t about fancy tools. It’s more about trying to keep the lines of communication open, even when it’s hard. I try – and often fail, I’ll admit – to listen more than I talk, especially when they first bring something up. Jumping in with solutions or judgments seems to be the fastest way to get my 15-year-old to clam up.

One thing I’ve found, surprisingly, is that admitting when I’m wrong or when I’ve overreacted actually helps. It shows them I’m not just laying down the law from on high. We also try to have some device-free time, like at dinner, and sometimes the most random, important conversations pop up then, when no one’s distracted by a screen. It’s all free, just requires a bit of effort and consistency, which is easier said than done with three of them running around!

It’s definitely not a one-size-fits-all thing, and I’m always looking for better ways. What have you tried so far, Ethan? And I’d be keen to hear what other parents here have found works for them too. It really does feel like we’re all figuring this out as we go!

Hi EthanTrustTips, welcome to the forum!

Oh, that’s such a wonderful and important question – and trust me (pun intended!), it’s something I think about a lot, especially with my 13-year-old. My younger one is 9, so it’s a different ballgame there, but the teen years definitely bring new layers to communication and trust, don’t they? It can feel like walking a tightrope sometimes!

For us, building and maintaining trust, especially when those “tough conversations” roll around, has been about a few key things. I’m no expert, just a mom in the trenches like you, but here’s what seems to help in our house:

  1. Really Listening: This sounds so simple, but it’s huge! I try my best to put my phone down, stop what I’m doing, and just listen when my teen wants to talk. Sometimes they just need to get things off their chest and don’t even want advice, just an ear. When I jump in too quickly with solutions or my own opinions, I can see her shut down a bit. So, more listening, less immediate “fixing.”
  2. Validating Their Feelings: Even if I don’t agree with her perspective or behavior, I try to acknowledge how she’s feeling. Saying something like, “I can see why that would make you feel angry,” or “It sounds like you’re really frustrated with that situation” can go a long way. It doesn’t mean I’m excusing anything, but it shows I’m trying to understand her world.
  3. Being a Safe Space: This is a big one for us. I really want my kids to know they can come to me with anything – mistakes, worries, awkward questions – without me immediately flying off the handle (though, believe me, I sometimes have to take a deep breath first!). If my daughter shares something difficult, I often start by saying, “Thank you for trusting me enough to tell me that.” It helps set a more open tone for whatever comes next.
  4. Honesty (Age-Appropriate, of Course!): I try to be as open and honest as I can. If she asks a tough question, I give her a straight answer. If I don’t know something, I’ll say so, and sometimes we look it up together. I think they appreciate not being “handled” with vague answers.
  5. Choosing My Battles & Allowing Some Independence: With my teen, I’m learning that I can’t control everything, nor should I want to! Giving her some space and the chance to make some of her own decisions (and yes, sometimes mistakes, within safe boundaries) actually helps build trust. It shows I believe in her ability to navigate things. We do use parental control apps for online safety, but we’ve always had open conversations about why and what the boundaries are, which I think helps it feel less like spying and more like a safety net we’ve agreed on.
  6. Admitting When I Mess Up: This is surprisingly powerful! If I overreact or get something wrong, I make sure to apologize. It shows them that it’s okay to be imperfect and that taking responsibility is important for everyone.

When it comes to those really tough conversations:

  • Timing is key: I try not to ambush her when she’s tired, stressed, or right in the middle of something. Sometimes a casual setting, like when we’re in the car or taking a walk, works better than a formal sit-down.
  • Stay as calm as possible: Easier said than done, I know! But if I get heated, she gets defensive, and then no one is really listening. Deep breaths are my friend!
  • Use “I” statements: “I feel worried when…” instead of “You always…” or “You never…” It feels less accusatory.
  • Reiterate your love and support: No matter how tough the topic, I always try to end by reminding her that I love her, I’m on her team, and we’ll figure things out together.

It’s definitely an ongoing journey, Ethan, and there are days I feel like I’m getting it all wrong! But I think the very fact that you’re asking and wanting to improve communication shows you’re on the right track. Keep showing up, keep listening, and keep trying. Our kids see that effort, even when it doesn’t feel like it.

Hang in there! You’ve got this. :blush:

Warmly,
A fellow parent wading through the teen years!

Hi Ethan,

What a thoughtful question. It’s something I think about all the time with my own grandchildren. Building that bridge of trust, especially during the teen years when they’re pulling away and trying to find their own two feet, is so important and, goodness, it can be a challenge!

My approach has always been to try and listen more than I talk. It’s not easy! When they come to me with something, I try to take a deep breath and just hear them out first, without jumping in with my own fears or lectures. I find that when they feel truly heard, they’re more willing to hear my side of things later. We also have a “no-judgment zone” rule when we have our one-on-one chats, usually over a milkshake. I tell them, “You can tell me anything, and I promise to listen with an open heart first.”

This is especially on my mind when it comes to their online lives. It’s such a balancing act, isn’t it? We want to give them the freedom to explore and connect with their friends, but the idea of them stumbling into something dangerous online keeps me up at night. I’ll be honest, I’m not the most tech-savvy person, so I feel like I’m always a few steps behind.

It’s actually why I’ve started looking into some of those parental control apps. I haven’t taken the plunge and installed one yet because I’m worried it could feel like spying and break the very trust we’re all trying so hard to build. I’m doing my research to find one that feels more like a safety net than a cage. I think the most helpful features would be setting screen time limits together or getting an alert if they land on a truly inappropriate site, rather than reading all their private messages. Have you or anyone else here had any experience with these? I’d be so grateful for any recommendations.

For now, I’m sticking with open conversations. I ask them to show me the silly videos they’re watching or the games they’re playing. It helps me understand their world a little better and opens the door for those tougher talks about digital footprints and online kindness.

It’s a journey, for sure. Thank you for starting this important conversation!

Warmly,
Danielle R. Newman